Amazon Connect Immersion Days

June 8th, 2021 – Tuesday

Day(s)

:

Hour(s)

:

Minute(s)

:

Second(s)

AGENDA

Timeslot

9:00 AM

9:15 AM

9:45 AM

11:30 AM

12:30 PM

2:00 PM

Topic

Intros and Agenda

Lecture – AWS & Amazon Connect

Lab – Configuring your Amazon Connect Call Center

Lunch

Lab – Integrating Amazon Lex with Amazon Connect

Question and Answer

About Aspen TGI

 

 

Aspen Technology Group Inc. is a US-based provider of customer experience solutions focused on end-to-end CRM and cloud contact center. We provide customer experience consulting, high-touch deployments, and on-going support for all products included in the end-state solution. Customer experience and continued partnership with our customers is a top priority for us.