– Amazon Connect –
We can help you quickly and efficiently configure a complex cloud-based call center application. This application allows you to use professional, high level call center-like customer service at an affordable price. This application is used to create contact flows, call queues, manage phone agents, track performance metrics, create custom customer service auto-attendants, add AWS artificial intelligence to improve the customer experience. This is an on-demand service allowing you to pay as you go. If this call center application is good enough for Amazon, it’s good enough for your business.