Business Process Outsourcing
Cloud based solutions designed to enhance the customer experience, lower costs, and improve efficiency while helping your company meet SLAs
Leveraging the cloud, our BPO solutions help outsourcers deliver effective and efficient service to their clients, providing real-time updates over the internet while ensuring the highest level of data privacy using the best security protocols.
Cloud-based BPOs have lesser infrastructure costs as it does away with the traditional equipment-intensive data centers of the past. The pay-as-you-go model also ensures lesser up-front costs for start-ups and small businesses.
Provide a highly personalized and more seamless customer experience
Aspen TGI is focused on creating dynamic, customer centric experiences in the cloud.
Our Business Process Outsourcing Services Practice
Customer Experience Consulting
As the world of CRM and Contact Center move closer we are at the forefront of helping customers utilize the combination of these key solutions. CRM solutions help a business manage and become closer to customers while contact center will route the customer to the best available channel to meet their needs. Our Consulting team is focused on helping our customers reach their goals using these solutions. We believe in outcome based results and have a process in place to help you define goals and deliver on a roadmap to achieve results.
Integrate & Deploy
Providing seamless integration across platforms. Save time and be more productive while AspenTGI works to deploy the solutions that has been designed. We offer solutions to automate basic processes and tasks that help you create more efficient workflows. Time is a non renewable resource. Stop wasting it on things that are easily replicable with automation and AI solutions. Our experts will have your new solution up and running in weeks, not months and years.
Ongoing Support and Business Partnership
Having a solution that works is important but so is the ongoing operational plan. Based on the vendors used to provide an overall Customer Experience solution, AspenTGI will provide a single point of contact for support and guidance. Our USA based support staff is will provide support, guidance and regular health checks to make sure results are being delivered.
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