Welcome To Our CALNET Offerings

Aspen is a proud provider of Contact Center related services for California Government. All of our solutions are cloud first Powered by AWS!

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Getting Started & Ordering 

Please start your process with an Aspen Cloud Contact Center Specialist  here.  Please contact us directly to being the ordering process and we can help you get the answers you need. 

Toll Free (833) 626-0210

calnet@aspentgi.com

Click Here For Catalog B

Service Levels & Support

 

Aspen offers 24x7x365 support for existing customers on the CALNET contract. Our team of support specialists are focused on Contact Center Services. When you open a ticket with us a specialist will already know your technology specific use cases. 

Click Here – More Information Aspen Service Levels

Click Here – Escalation Process Details

Click Here “Open a Ticket” – “Check Status”

 

happy call center employee

Billing Support

 

Aspen provides AWS powered solutions focused on the Contact Center. Using our unique offerings customer can easily order, manage and understand our usage based billing model. 

 

Frequently Asked Questions

We get these common questions specific to Aspen and using Aspen on the CALNETv4 contract. Please click the link to see a list of the common questions related directly to Aspen and using our services. 

Coming Soon – Click Here for Aspen Specific Questions

CALNET general questions also come up in the process and we have provided a link to general CALNET questions. 

Click Here For CALNET General Questions

Click Here For cdt.ca.gov

End User Training Videos 

Aspen provides AWS powered solutions focused on the Contact Center. Using our unique offerings customer can easily order, manage and understand our usage based billing model. 

Click Here – Amazon Connect Softphone Training

 

Vendors Included:

 

For More Information 

or to Request a

Complimentary

Consult