Cloud-based solutions to improve the customer experience, manage risk, and enable innovation.
Safe and secure
Supports regulatory compliance and enhance security. Secure and control client data, enable data interoperability, and facilitate collaboration using secure AWS services designed to conform to global industry standards. Amazon is the leading cloud provider when it comes to security, compliance and privacy. Security and reliability is the number one driving principle.
Create a frictionless customer experience from the very beginning. Client Relationship Management Cloud solutions allow for bringing your scheduling system into the cloud and offers more opportunity to personalize experiences by automating agent processes, at scale.
Video and live chat communications
Communicate with your clients on their preferred channels. It is now more important than ever to be in communication with customers outside of the office. And with cloud solutions, the possibilities are endless.
Provide a highly personalized and more seamless customer experience
Aspen TGI is focused on creating dynamic, customer centric experiences in the cloud.
Our Financial Services Practice
Customer Experience Consulting
As the world of CRM and Contact Center move closer we are at the forefront of helping customers utilize the combination of these key solutions. CRM solutions help a business manage and become closer to customers while contact center will route the customer to the best available channel to meet their needs. Our Consulting team is focused on helping our customers reach their goals using these solutions. We believe in outcome based results and have a process in place to help you define goals and deliver on a roadmap to achieve results.
Integrate & Deploy
Providing seamless integration across platforms. Save time and be more productive while AspenTGI works to deploy the solutions that has been designed. We offer solutions to automate basic processes and tasks that help you create more efficient workflows. Time is a non renewable resource. Stop wasting it on things that are easily replicable with automation and AI solutions. Our experts will have your new solution up and running in weeks, not months and years.
Ongoing Support and Business Partnership
Having a solution that works is important but so is the ongoing operational plan. Based on the vendors used to provide an overall Customer Experience solution, AspenTGI will provide a single point of contact for support and guidance. Our USA based support staff is will provide support, guidance and regular health checks to make sure results are being delivered.
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