Cloud based solutions to enhance the customer experience, lower costs, and improve efficiency
True Omni-Channel Retail
More customers are buying online than ever before. The omni-channel retail experience allows businesses to become more flexible and keep up with the times, while providing more buying options for customers and fast integration for agents, making the process efficient and easy for both. Take your business to the next level with optimal ease. Our retail clients have access to all the emerging channels used in the retail industry – from conception to execution.
Customer Experience Driven
We believe customer perception of products and services is everything in today’s economic environment. Thus, our solutions are designed to create customer experiences that give our clients a competitive advantage.
Provide a highly personalized and more seamless customer experience
Aspen TGI is focused on creating dynamic, customer centric experiences in the cloud.
Our Retail Services Practice
Customer Experience Consulting
As the world of CRM and Contact Center move closer we are at the forefront of helping customers utilize the combination of these key solutions. CRM solutions help a business manage and become closer to customers while contact center will route the customer to the best available channel to meet their needs. Our Consulting team is focused on helping our customers reach their goals using these solutions. We believe in outcome based results and have a process in place to help you define goals and deliver on a roadmap to achieve results.
Integrate & Deploy
Providing seamless integration across platforms. Save time and be more productive while AspenTGI works to deploy the solutions that has been designed. We offer solutions to automate basic processes and tasks that help you create more efficient workflows. Time is a non renewable resource. Stop wasting it on things that are easily replicable with automation and AI solutions. Our experts will have your new solution up and running in weeks, not months and years.
Ongoing Support and Business Partnership
Having a solution that works is important but so is the ongoing operational plan. Based on the vendors used to provide an overall Customer Experience solution, AspenTGI will provide a single point of contact for support and guidance. Our USA based support staff is will provide support, guidance and regular health checks to make sure results are being delivered.
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